DCECPD

Refresh of Online Training Platform

DCECPD

Refresh of Online Training Platform

Project Overview

DCE delivers professional training for trades through live online events and pre-recorded courses. Their existing website was doing the job, but it was starting to show its age — both visually and behind the scenes. While the site attracted a steady stream of visitors, it wasn’t making it easy for people to find the right training or sign up, and managing courses and reporting required too much manual effort.

We were brought in to modernise the platform, improve the user experience, and introduce a learning system that could run smoothly with minimal ongoing admin.

The Challenge

DCE needed a website that worked better for everyone using it.

  • For learners, the site needed to be clearer, easier to navigate, and simpler to book onto courses.
  • For presenters and partners, there was a strong need for accurate reporting — including who had attended, who had completed training, and which events people had signed up for.
  • For the internal team, manual processes around certification and administration were slowing things down.

The challenge was to solve all of this while keeping the platform flexible and easy for the DCE team to manage in the long term.

Objectives

  • Update the look and feel of the site with a clean, modern, mobile-friendly design
  • Make it easier for users to find, filter, and sign up for training
  • Improve the experience for both learners and training partners
  • Introduce automation to reduce admin and improve reporting
  • Build a system that the client could confidently manage themselves

Our Approach

We focused on creating a platform that was simple to use, easy to manage, and built to scale.

That meant:

  • Designing clear layouts that highlight training options and key information
  • Streamlining the sign-up journey to remove friction
  • Introducing a dedicated Learning Management System (LMS) to automate training, certification, and reporting
  • Making sure the admin dashboard was intuitive, so the client could add and manage content without technical support
What We Delivered

A Smarter Learning Management System

We implemented an LMS that allows DCE to deliver training with no ongoing admin support. It includes:

  • Automated course completion tracking
  • Quiz validation before certification
  • Customised certificates issued automatically
  • Detailed reporting on attendance and completion
  • Clear insights for presenters into learner engagement

Easier Event Discovery & Booking

To help users quickly find the right training, we:

  • Redesigned the live events layout for clarity
  • Added advanced filtering by subject, industry, date, and event type
  • Introduced search functionality for specific event titles
  • Simplified the booking process to make sign-ups faster and easier

Better Reporting & Communication

We also built custom workflows that:

  • Send tailored notifications to learners and the admin team
  • Allow attendee and completion data to be exported in CSV format
  • Give presenters access to the information they need without manual data handling

An Admin Dashboard Built for Real Use

The backend was designed so the DCE team can:

  • Add events and training content quickly
  • Manage courses and certificates with confidence
  • Grow the platform without relying on ongoing technical support

Results and Impact

  • A modern, professional website that supports both live and pre-recorded training
  • Fully automated training, reporting, and certification
  • A much clearer and more user-friendly event discovery and sign-up experience
  • Positive client feedback on the clean design and ease of use
  • Learners reported that it was easier to find the training they wanted and book onto events

The new platform gives DCE a strong foundation for growth, reduces admin overhead, and delivers a better experience for learners, presenters, and the internal team alike.

Project Overview

DCE delivers professional training for trades through live online events and pre-recorded courses. Their existing website was doing the job, but it was starting to show its age — both visually and behind the scenes. While the site attracted a steady stream of visitors, it wasn’t making it easy for people to find the right training or sign up, and managing courses and reporting required too much manual effort.

We were brought in to modernise the platform, improve the user experience, and introduce a learning system that could run smoothly with minimal ongoing admin.

The Challenge

DCE needed a website that worked better for everyone using it.

  • For learners, the site needed to be clearer, easier to navigate, and simpler to book onto courses.
  • For presenters and partners, there was a strong need for accurate reporting — including who had attended, who had completed training, and which events people had signed up for.
  • For the internal team, manual processes around certification and administration were slowing things down.

The challenge was to solve all of this while keeping the platform flexible and easy for the DCE team to manage in the long term.

Objectives

  • Update the look and feel of the site with a clean, modern, mobile-friendly design
  • Make it easier for users to find, filter, and sign up for training
  • Improve the experience for both learners and training partners
  • Introduce automation to reduce admin and improve reporting
  • Build a system that the client could confidently manage themselves

Our Approach

We focused on creating a platform that was simple to use, easy to manage, and built to scale.

That meant:

  • Designing clear layouts that highlight training options and key information
  • Streamlining the sign-up journey to remove friction
  • Introducing a dedicated Learning Management System (LMS) to automate training, certification, and reporting
  • Making sure the admin dashboard was intuitive, so the client could add and manage content without technical support
What We Delivered

A Smarter Learning Management System

We implemented an LMS that allows DCE to deliver training with no ongoing admin support. It includes:

  • Automated course completion tracking
  • Quiz validation before certification
  • Customised certificates issued automatically
  • Detailed reporting on attendance and completion
  • Clear insights for presenters into learner engagement

Easier Event Discovery & Booking

To help users quickly find the right training, we:

  • Redesigned the live events layout for clarity
  • Added advanced filtering by subject, industry, date, and event type
  • Introduced search functionality for specific event titles
  • Simplified the booking process to make sign-ups faster and easier

Better Reporting & Communication

We also built custom workflows that:

  • Send tailored notifications to learners and the admin team
  • Allow attendee and completion data to be exported in CSV format
  • Give presenters access to the information they need without manual data handling

An Admin Dashboard Built for Real Use

The backend was designed so the DCE team can:

  • Add events and training content quickly
  • Manage courses and certificates with confidence
  • Grow the platform without relying on ongoing technical support

Results and Impact

  • A modern, professional website that supports both live and pre-recorded training
  • Fully automated training, reporting, and certification
  • A much clearer and more user-friendly event discovery and sign-up experience
  • Positive client feedback on the clean design and ease of use
  • Learners reported that it was easier to find the training they wanted and book onto events

The new platform gives DCE a strong foundation for growth, reduces admin overhead, and delivers a better experience for learners, presenters, and the internal team alike.